At ZITALYAAR, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered on https://zitalyaar.com.
1. Delivery Coverage
We currently ship across India using trusted logistics partners including Shiprocket. International shipping is not available at this time.
2. Order Processing Time
All orders are processed within 1-2 business days (excluding Sundays & public holidays).
Once processed, orders are dispatched and tracking details are sent via SMS or email.
3. Estimated Delivery Time
Location Type
Estimated Delivery Time
Metro Cities
3–5 Business Days
Non-Metro Cities
5–7 Business Days
Remote Locations
7–10 Business Days
Note: Delivery times may vary due to weather issues, courier delays, or regional restrictions.
4. Shipping Charges
Free shipping on prepaid orders above ₹5,999.
Orders below ₹999 may include a small shipping fee (shown at checkout).
Cash on Delivery orders may include an additional COD charge.
5. Tracking Information
Once your order is shipped, a tracking ID will be shared via SMS or email.
You can check shipment status under My Account → Orders or via the Shiprocket tracking page.
6. Delays & Exceptions
Your delivery may be delayed due to:
Bad weather or natural issues
Regional lockdowns
Incorrect or incomplete address
Courier partner delays
Our support team will notify you if any major delay occurs.
7. Address & Contact Details
Customers must provide accurate shipping details. ZITALYAAR is not responsible for:
Delays due to incorrect address
Failed deliveries if the customer is unreachable
8. Undelivered or Returned Orders
Your order may be returned by the courier if:
The customer is unavailable
Phone number is unreachable
Address is incomplete or incorrect
We will attempt to contact you for re-shipment. If unreachable within 7 days, the order may be cancelled and refunded.
9. Third-Party Shipping Services
We use third-party courier partners via Shiprocket. Once dispatched, the responsibility for timely delivery lies with the courier service.
ZITALYAAR, 700/T/, 3rd Floor, TUENIX RECORD LABEL,
Sahajanand Market, Nr Vrundavan Shopping Center,
P.M. Shah Road, Pankor Naka, Ahmedabad, Gujarat,
India – 380001
11. Policy Updates
This policy may be updated in the future. Any changes will be posted here with an updated “Effective Date”.
